Terms of Service
1. General liability
1.1 SUPPORTA makes every effort to provide users with a high-quality, secure and stable experience on the website. However, faults or disruptions may cause temporary unavailability of the website or parts of it, and the user waives in advance any claim in this regard.
1.2 The company, its shareholders, managers, employees or anyone acting on its behalf will not be liable for any direct or indirect damage resulting from use of the website or reliance on information published on it. The user undertakes to indemnify the company for any damage or expense it incurs due to use contrary to these terms.
2. Product display and images
2.1 There may be differences between products and their images or colors as shown on the website. The catalog, images and size charts are for illustration only and are not binding on the company.
2.2 The customer waives in advance any claim regarding visual or technical differences between the online display and the actual product.
3. Information, faults and exceptional events
3.1 The company works to ensure that the information on the website is accurate and up to date, but errors or inaccuracies may occur. The company will not be liable for damages resulting from them.
3.2 The company's liability is limited to the value of the product actually purchased and does not apply to indirect or consequential damages.
3.3 The company will not be liable for damages caused by incorrect information provided by the customer or unauthorized access to the system.
3.4 The company will not be liable for delays or non-delivery of products caused by events beyond its control, including force majeure, strikes, lockouts, communication failures, extreme weather and natural disasters.
4. Manufacturer instructions and product use
4.1 Manufacturer details and care instructions appear on the product or its packaging. The customer bears full responsibility for using the products in accordance with these instructions.
4.2 The company will not be liable for damages caused by incorrect use or deviation from the manufacturer's instructions, including washing and care not in accordance with the guidelines.
4.3 In the event of a conflict between content on the website and the terms of service or privacy policy, the terms of service and privacy policy will prevail, as applicable.
4.4 If the user is under 18, use is subject to the approval of a parent or guardian. The company does not collect information from children without such consent. If information was provided by mistake, please contact the company at suporta.sup@gmail.com and the company will act to delete it promptly.